Trash & Recycling: Q&As

General Questions

Billing & Plans

You can keep a card on file or ACH for auto charge, send checks in the mail and come to the office to pay. Customers can Login to the Portal and manage payment. Or Call us at the office (508) 693-5454. We are happy to help.

Absolutely—pause anytime. Max pause is a month at which point it is considered seasonal. [Pause service → Link to Customer Portal]

You can request additional pick ups by calling or emailing or coming into the office. Extra pickups are available after your primary pickup date is completed.

 For most clients, our service costs less than two DIY dump runs a month—without the time or hassle.

Yes— recycling is treated similarly to its own service. Everything is single streamed so we take the headache out of it for you. Recycling details

Service & Scheduling

We offer weekly, bi-weekly, and flexible options to match your needs. [View pickup options → Link to Pricing Page]

Please check the schdeule page and see which days your trash and recycle totes are picked up based on your town. [Link to Schdules page]

 Routes begin early. Please have your totes ready by 7 AM on your pickup day. [See pickup tips → Link to Process Info]

There’s no pickup on Thanksgiving, Christmas Day, or New Year’s Day.
We’ll pick up the following business day.
[Get service alerts → Link]

Yes—we run in rain, snow, or shine. If safety requires a delay we will let you know. Check our announcements section for updates on service interruptions at the top of the page. Or call the office (508) 693-5454

What We Take

We pick up both separately. Trash and Recycling have their own schedule and service options. Please see our residential pickup service page. Service Calendar

Nope! We use single-stream recycling—toss everything in one bin. [What’s accepted → Link to Recycling Page]

We can deliver and pick up a dumpster for large bulky items.

You can use your own barrels, or we’ll provide sealed Bruno’s totes for better protection from wildlife. [Equipment options → Link to Features Section]

Support & Communication

Our crew will check near your home and roll your totes out if needed. [Pickup process → Link to How It Works]

A real Island-based team member will answer—no phone tree or call center. [Contact us → Link to Contact Page]

We track every stop by GPS. With 98% on-time pickup rate we are there for you. Please call the office if it does happen (508) 693-5454

Please call the office and we will gladly assist you. (508) 693-5454

Tisbury and Oak Bluffs Sticker FAQs

Regular Trash stickers can be purchased at Cronig’s Market, Cash and Carry, Tisbury Public Works building, Our Market, Jims Package Store and Tonys Market

Senior recycle stickers can be purchased at Cash and Carry, Tisbury Public Works Building, Jims Package Store and Tonys Market

 

Trash stickers: $7.00

Senior Stickers $6.00

 

*** Some establishments upcharge for stickers

Yearly recycling stickers can be purchased at Brunos Office at 11 East Line Road Edgartown

Recycling is collected every other week to see your town’s individual schedule please visit Service Calendar 

Recycle Stickers are valid from July 1st to June 30th – need to purchase a new sticker each year. 

Trash Stickers are valid until you use them. You use one sticker per 32 gallon trash barrel pickup.

You can wait for your next scheduled pickup or bring your waste to the Bruno’s Rolloff transfer station at 
16 Pennsylvania Ave, Oak Bluffs, MA 02557 – Office and Facilities 

Totes are available at 11 East Line Road, Edgartown.
Call ahead to check availability.

Place it within 4 feet of the curb, wheels facing away from the road, with no bags or items leaning on it.

No Updates Right Now — You're All Set!

There are no weather delays, schedule changes, or service alerts at this time. You’re good to go! We’ll post any important updates here first.

Join Our Team—Apply Now!

We Are Excited To Receive Your Application!

Let's get your Wedding and Event ready for waste removal.

Start here. It takes 2-3 minutes.

Where and when is your lovely event taking place

Choose trash, recycling, dumpsters, and totes so you can keep the venue clean.

Only required if paying by card. Securely processed and stored.

We’ll reach out here for any payment-related questions or issues.

Tell us where to send your invoices or receipts, if different from your service location.

By continuing, you confirm that only the following items will be placed in event disposal containers:

Food waste (non-liquid), paper goods (plates, napkins, cups), disposable utensils, decorations made of paper or plastic, cardboard boxes (flattened), beverage containers (plastic, aluminum, glass), non-hazardous cleaning materials, balloons (deflated), disposable tablecloths.

Important: Hazardous waste, batteries, electronics, liquids, paint, and construction debris are strictly prohibited.

Bruno’s policy includes automatic card charges for unpaid invoices after 60 days. Please confirm your understanding and agreement to proceed.

Let's get your Job Site Clean with a Container Delivery Service and waste removal.

Start here. It takes 2-3 minutes.

We are here to help your site stay clean and safe.

Keep your crew's personal trash and recyclables separate from construction debris.

Only required if paying by card. Securely processed and stored.

We’ll reach out here for any payment-related questions or issues.

Tell us where to send your invoices or receipts, if different from your service location.

Only the following materials are accepted in construction dumpsters:

Wood (clean or treated) · Drywall and sheetrock · Roofing shingles · Siding (non-asbestos) · Windows and doors · Insulation · Concrete, bricks, asphalt (small quantities) · Scrap metal and non-hazardous fixtures · Packaging and general construction debris (non-food)

Not Allowed: Yard waste, tires, appliances, mattresses, electronics, paint, hazardous materials, or any liquids.

Bruno’s policy includes automatic card charges for unpaid invoices after 60 days. Please confirm your understanding and agreement to proceed.

Let's get your business ready for waste removal.

Start here. It takes 2-3 minutes.

Choose trash, recycling, or both, then select how often you'd like each picked up, the type of containers, and how many you need.

Only required if paying by card. Securely processed and stored.

We’ll reach out here for any payment-related questions or issues.

Tell us where to send your invoices or receipts, if different from your service location.

Bruno’s policy includes automatic card charges for unpaid invoices after 60 days. Please confirm your understanding and agreement to proceed.

Let's get you ready for pickup service.

Start here. It takes 2-3 minutes.

Choose trash and/or recycling, type, size, and let us know if you want us to drag it to the curb.

Only required if paying by card. Securely processed and stored.

Tell us where to send your invoices or receipts, if different from your service location.

Bruno’s policy includes automatic card charges for unpaid invoices after 60 days. Please confirm your understanding and agreement to proceed.

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